Browser Support & Requirements
Media Manager regularly tests the performance of its products and features on stable versions of major browsers. This article lists the browsers that Media Manager officially supports.
Warning
Media Manager will not work without Javascript enabled. This should be enabled by default in most circumstances. If in doubt you should contact your IT department.
Browser Support
Browser Type | Browser |
---|---|
Desktop | Minimum browser versions of the following:
|
Mobile | Minimum browser versions of the following for Android 4.4+ and iOS 11+:
|
Network Support
If your system meets the requirements above and you are still experiencing issues, we recommend you contact your network administrator and request the following:
Whitelist the following domains:
- *.al5.io - Used for CPD and Analytcs
- *.getmediamanager.com - Our content CDN
- *.jwpcdn.com - Our video player analytics
Info
We serve all of our content over HTTPS port 443.